Client experience:
Ozburn Hessey Logistics
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RR Donnelley
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Gap Inc.
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Norm Thompson
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Ingram-Micro
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Specializing in:
- WMS Selection
- WMS Implementation
- Upgrading Legacy WMS Software to Meet the Best Practices of Package Software
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Experience summary:
- Consultant on numerous WMS selection projects in industries such as aerospace, catalog, retail, and third party logistics for both highly automated(conveyors, tilt tray sorters, etc) and largely un-automated facilities.
- Many WMS implementation projects with a number of WMS vendors, including EXE, Swisslog, MARC, and others.
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Project accomplishments:
- Warehouse Management System Selection for a $200M On Line / Catalog Retailer
Steve led a WMS selection project for a growing $200m Catalog company looking to replace its antiquated legacy system. This project identified over $1m annual savings per year using TPG's Legacy WMS Assessment technique. Steve also helped support negotiations with the vendor as well, which helped save even more money.
- Warehouse Management System Selection and Implementation for a Regional 3PL
Helped a 3PL replace its pallet-in/pallet-out WMS for a modern system capable of supporting lucrative pick & pack accounts. Steve served as the project manager for this account, wrote a majority of the 200+ page RFP for the project, and was actively involved in negotiations for the software as well managing the testing activity after the vendor had been selected. 3PL is definitely different.
- Warehouse Mgt System Implementation at a $5B Specialty Retailer:
In order to gain control of a warehouse management system installation terribly behind in schedule and over budget, a major specialty apparel retailer asked TPG to assume responsibility for the client's implementation team, a group of 12 full-time people responsible for testing and implementing the vendor's WMS. Steve performed the role of project manager on this engagement. The system installation was implemented 9 months later, and was a resounding success. The vendor even commented that it was the smoothest implementation they had ever seen -primarily because of the thoroughness of the testing which discovered over 1000 significant bugs in the vendors 500,000+ lines of code.
- Before joining The Progress Group, Steve was Vice President of Information Systems at RaceTrac Petroleum, a $1 billion convenience store chain. There, he led a forty-person team responsible for the development and maintenance of all system initiatives at RaceTrac.
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Published articles:
- Author of several WMS articles in journals such as Operations & Fulfillment, IWLA Newsletter, and Manufacturing Systems.
- He is also working on a book titled Understanding Modern Warehouse Management Systems that is due out in 2002.
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Industry leadership:
- As the author and librarian of TPG's extensive warehouse systems database, Steve regularly visits with WMS vendors around the country to keep information about what features and functions different packages support as accurate and up to date as possible.
- Regular speaker on WMS-related topics at various tradeshows
(NCOF, DC Expo, Supply Chain Expo, IWLA, and WERC)
- One of the few consultants who has designed a WMS product from the ground up
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Quote:
Known as a straight shooter, Steve’s view on warehouse management system projects:
"Because I've lived in the 'real-world' I understand that every day a project isn't finished that is one more day that the VP stays up at night worrying. I know that's true because I've been there. I feel really compelled to help that person. But I won't steer a client toward a solution that's not going to work. You have to balance speed with quality."
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Education:
Georgia Tech.
B.S. Computer Science
Operations Management - two years of accumulated credit toward Ph.D
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