Distribution Operations Reengineering

Company Information
Bruno's is a self distributing regional grocery retailer consisting of a 1.25 million square foot DC serving 220 stores of three separate format strategies. Bruno's weekly deliveries consist of 2280 orders of dry grocery, produce, meat-frozen-dairy fleets on 1420 trailers.

Business Problem

• Company need to restore store service performance to lift sagging customer loyalty
• Distribution center building and material handling equipment in serious disrepair
• Insufficient local labor market capacity
• Capital budget nearly non-existent

TPG Challenge

• Assist new management team to understand operations performance pinch points
• Recommend strategy and tactics to provide greatest short term improvement with smallest capital investment

Results

• Developed revised strategy of operation and revised pick line slotting to reduce service performance degradation related to mechanized system downtimes
• Created conceptual designs for worst pinch points of meat and HBA departments
• Developed prioritized action sequence to guide re-work effort of internal resources