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There certainly has been a lot of discussion about who will handle products for the last mile of the supply chain – and how they will do it cost effectively. Pre-occupation with the last mile causes this to be defined as a transportation issue. But, I find in my observations that there seems to be at least as much cost in handling products the last 50 feet as there is in the first 5230 feet of that last mile.
In that final 50 feet, we have to cope with all of the variations of the delivery size and configuration, the delivery vehicles, the characteristics of the delivery site – and a host of auxiliary handling devices that are used to try to make the job easier.
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ABOUT THE AUTHOR
James M. Apple, Jr. is a Director in The Progress Group. Prior to co-founding The Progress Group in 1991, he was a Partner with Coopers & Lybrand's SysteCon division. During 1992-1995 he served as a Senior Systems Advisor with Vanderlande Industries, a major conveyor and systems provider in Europe.
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