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Procrastination and impatience may seem like opposite ends of the behavioral spectrum, but they have remarkably similar effects on distribution operations.
In a recent Warehousing Short Course at Georgia Tech, I remarked that the cost of not being able to plan tomorrow’s work today makes a big difference in warehouse operating costs. “How big?” one of the students asked. I was caught without a good answer.
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ABOUT THE AUTHOR
James M. Apple, Jr. is a Director in The Progress Group. Prior to co-founding The Progress Group in 1991, he was a Partner with Coopers & Lybrand's SysteCon division. During 1992-1995 he served as a Senior Systems Advisor with Vanderlande Industries, a major conveyor and systems provider in Europe.
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