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I am not normally one to be fanatical about order and cleanliness. But, during this past month I had the experience of visiting two of the cleanest warehouses that I have ever been in – and, two of the dirtiest. The contrasts were stark.
In the clean ones, I was able to focus my attention on the dynamics of the business and the processes. In the others, all I could think about was the dirt and clutter. And, as you can imagine, the manager was desperately looking for ways to improve productivity and accuracy.
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ABOUT THE AUTHOR
James M. Apple, Jr. is a Director in The Progress Group. Prior to co-founding The Progress Group in 1991, he was a Partner with Coopers & Lybrand's SysteCon division. During 1992-1995 he served as a Senior Systems Advisor with Vanderlande Industries, a major conveyor and systems provider in Europe.
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