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Last week-end I stood in the tiny shower at my Mother’s lake house. As I banged my elbows on the walls, I thought about how little additional space it would have taken to make something that you have to do every day a pleasant activity, instead of a struggle.
It made me start to think about other places where a small change in a facility would make a big difference in comfort, speed, cost and quality. I take a shower once a day, but employes in our plants and warehouses repeat their tasks hundreds of times every day. For them, a small improvement makes a big difference.
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ABOUT THE AUTHOR
James M. Apple, Jr. is a Director in The Progress Group. Prior to co-founding The Progress Group in 1991, he was a Partner with Coopers & Lybrand's SysteCon division. During 1992-1995 he served as a Senior Systems Advisor with Vanderlande Industries, a major conveyor and systems provider in Europe.
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