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As we crank-up the speed of the supply chain, the increase in smaller and more frequent shipments makes receiving time more critical and more costly. In order to make their operations more efficient, major retailers have developed lengthy compliance documents, and put teeth into them with a system of hefty charge-backs for even the smallest of errors.
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ABOUT THE AUTHOR
James M. Apple, Jr. is a Director in The Progress Group. Prior to co-founding The Progress Group in 1991, he was a Partner with Coopers & Lybrand's SysteCon division. During 1992-1995 he served as a Senior Systems Advisor with Vanderlande Industries, a major conveyor and systems provider in Europe.
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